Returns:What's your return policy? We can only accept returns for merchandise purchased on cigaretteracingstore.com. Contact Cigarette via email@example.com within 7 business days of receipt of the item. All physical location sales are final (retail store and event kiosks) Conditions for returns/exchanges:
- All items must be returned in a new, unworn, and unwashed condition. All original tags and accessories must still be attached.
- If you believe you have received a defective item, please contact us within 7 business days of the delivery date.
How do I return an eligible item?
To return your item:
1. E-mail firstname.lastname@example.org for a return authorization.
2. Repackage your product in the original box if possible. Include a copy of the packing slip with a note of the reason for return. Please write your daytime phone number on the packing slip, this will speed processing of your product in the event we need to contact you.
3. Send your package using a traceable delivery service of your choice. You are responsible for the shipping.
We are not responsible for loss or damage during shipment, please insure your items with your carrier. Returns take 5 to 10 business days to process, you will be notified of your return via e-mail. We will attempt to refund the credit card you used for the original transaction. Your credit card company determines the time it takes for the returned amount to post to your account.
Send returns to:
Cigarette Racing Team Store
4355 NW 128th St.
Opa-Locka, FL 33054